We’re recruiting enthusiastic team members to fill Customer Engagement Specialist positions, with a focus on real-time messaging and customer interaction. Operating on the front lines of our support operation, you’ll communicate with clients across multiple platforms including live chat, email, and online messaging systems.
Never worked in this field before? That’s perfectly fine! You’ll receive thorough onboarding and training to develop the competencies required for success. The core requirement is having strong written communication skills to provide excellent customer service. Benefit from the flexibility to create your own work schedule while maintaining at least 10 hours of work per week.
What you will be doing: As a live chat support professional, you’ll respond to customer inquiries submitted through real-time chat features on company websites and social platforms. These interactions might involve troubleshooting for current customers or answering product inquiries from prospective buyers.
Contract length: Ongoing, flexible arrangement
Rate: $35 hourly.
Skills/background needed: Access to a compatible device for using chat platforms and website messaging (Smartphone/Tablet/Computer). Capacity to work without constant supervision. Willingness to adhere to established procedures and guidelines. Availability of 10+ hours each week. Stable, dependable internet access.
Hours per week: 10 or more hours weekly.
Location: Remote position from your home (US-based candidates preferred).
There is tremendous global demand for remote chat support professionals in today’s market.
If you’re ready to begin immediately, submit your application today.